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Browse guides for the KargoJet panel, shipment creation, labels, carrier agreements, API, and webhooks in one place.
What's new
Latest product and documentation updates.
Brand logo with the Dynamic Label Editor
Upload a horizontal logo used only on shipping labels and apply it to the dynamic label from label settings.
Users & Permissions management
Manage action-level access to shipments, addresses, balance, settings, and developer tools with Admin and User roles.
Help Center guide
Comprehensive KargoJet guides by topic.
Getting started
Account setup, warehouse details, first shipment, and panel usage.
Creating shipments
Single and bulk shipments, carrier selection, and label steps.
Carrier agreements
Connect your own carrier agreement to your KargoJet account.
Labels
Dynamic labels, label logo, custom notes, and PDF output.
Balance and invoices
Wallet, blocked balance, movements, billing address, and reconciliation.
Cash on delivery
Cash on delivery details, collection accounts, and cash on delivery shipments.
API and webhooks
API tokens, webhook events, test sends, and integration security.
Users & Permissions
Role management, adding users, and action-based permissions.
Support and security
Opening tickets, secure access, and common issues.
Popular articles
Operational guides users need most often.
How do I create my first shipment?
Select a warehouse, enter recipient details, set package dimensions, choose a carrier, and create the label.
How do I integrate my own carrier agreement?
Under Settings > Carrier Agreements, select your carrier, enter details from their integration support team, and test the connection.
Why create an API token?
It gives your external systems secure access to create shipments, query tracking, or download labels on behalf of your KargoJet account.
How do I send a webhook test notification?
After creating an endpoint on the Webhooks tab, use Test to send a sample payload and see the HTTP status.
What does blocked balance mean?
At label time the main fee is charged; the blocked amount is a +2 desi buffer. After measurement, differences are settled from the buffer and any remainder is released. Delivery status does not change the fee.
Follow the API and Webhook topics on this page for tokens, webhook events, shipment endpoints, and sample payloads. We recommend using a test token and webhook test send before production integration.